Microsoft Office Upload Center Found a Problem While Accessing Cache

Note:In Microsoft 365 apps for enterprise, the Role Upload Center has been removed and settings take been moved into the applications (Excel for Microsoft 365, PowerPoint for Microsoft 365, and Word for Microsoft 365). For more than information, get to Files Needing Attending FAQ.

Microsoft Office Upload Center now gives you a style to meet the state of files you're uploading to a server, in one location. When yous upload a file to a web server, Microsoft first saves that file locally to the Office Document Cache before information technology starts the upload, which means that you can save changes and immediately continue working even when you are offline or have a bad network connection. The Microsoft Office Upload Center lets you keep track of how uploads are progressing, and whether any files need your attention.

This is helpful in the following situations:

  • Yous have opened a file from a server, and the server goes offline. You can save the file, knowing that it will be uploaded when the server goes back online.

  • You've been working on files in an airport hotspot, and are nigh to board your flight. Past checking the status in the Upload Center, yous volition be able to tell when the upload has completed and you lot can disconnect to lath the plane.

  • An error occurs during the upload. Y'all are alerted immediately, and then that y'all tin set up the trouble and resume the upload quickly.

Find and open up the Upload Center

The Function Upload Center is automatically installed equally part of Microsoft Office starting with Office 2010, and you can access it in a few ways, depending on your state of affairs and the version of Windows you're using.

To open the Upload Center using the notification icon:

  1. Click the Upload Eye icon upload center icon in the notification area.

  2. Click Open Upload Center.

To open the Upload Center in Windows 8 or Windows 10:

  1. On the Start screen, search for Upload Center.

  2. Click the Office Upload Eye icon.

To open up the Upload Heart using the Windows Start menu:

  1. Click the Start button, and so All Programs, and and so Microsoft Function or Microsoft Role Starter.

  2. Click Microsoft Office Tools.

  3. Click Microsoft Function Upload Middle.

Upload Center notification area icon

This icon too displays the status of file uploads through the post-obit notification expanse icons:

upload center icon

Indicates that no items are pending upload.

upload center notification upload pending icon.

Indicates that the Upload Center contains files that are awaiting upload, because the server cannot be contacted. These files will automatically upload when the server becomes available.

Upload Center notification center paused icon

Indicates that the Upload Center contains files that are awaiting upload, considering uploads are paused. Yous can go on to upload these files by opening the Upload Heart and selecting Resume Uploads.

Upload Center notification upload failed icon

Indicates that the Upload Centre contains files that accept failed to upload. You can resolve these upload failures by opening the Upload Center and selecting the resolve card for each file in error.

The icon can also inform you lot of the status of file uploads by displaying notifications

upload center pop-up notification

or if you hover your pointer over the Upload Heart icon.

Upload Center Alert pop-up

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Use the Upload Center

View files in the Upload Center

The Upload Center shows you Pending Uploads, Recently Uploaded files, and All Cached Files. When you open the Upload Centre, the default screen shows you any files that are currently awaiting upload to the server. To see listings of the last 25 files that were uploaded, or all files currently in your cache, click the arrow for the drop-down bill of fare and select which screen you want to encounter.

Office Upload Center showing pending uploads

Work with all files in the Upload Center

  • To upload all files that are pending upload in the Upload Center, click Upload All.

  • To pause all uploads, click Pause Uploads. To resume all uploads click Resume Uploads.

  • To make changes to notifications, and how the Office Document Cache is managed, click Settings. For more information, see Office Upload Center Settings.

Work with specific files in the Upload Center

To piece of work with a specific file in the Upload Center, click Deportment or Resolve adjacent to the file, and and then select what you want to do from the menu.

Upload Center Resolve menu

You tin also select the file that you want to work with and access file actions through the Actions menu in the toolbar, and through the context menu for each file. The bachelor options will modify depending on the state of the file:

  • Choose    When an upload has failed because another author has changed the server version of the file causing a disharmonize, this activity opens a window where you lot tin can view and select which version to go on.

  • Open    Opens the file so that you can view or edit it straight from the Upload Center.

  • Open to Resolve    When an upload has failed, you can open up the authoring application that will automatically display more information nigh the issue and actions to resolve it. This action is often the default activeness to resolve upload failures.

  • Open Web Site    Opens the web site where the file is saved.

  • Save As    Saves a copy of the file to your computer.

  • Relieve a Copy    This action resolves an upload failure by saving your changes to another location.

  • Sign In    When an upload has failed because you lot are not signed into the web server, this activeness lets you sign in to the resolve upload failure.

  • Discard    Removes the file from the Upload Center. If this file is on the server, information technology will nevertheless be available for download.

  • Upload    This action tries to upload your pending changes to the server.

The different Upload Heart file states are represented past the following icons:

Upload Center No changes pending upload icon

Indicates that the file has no changes pending upload.

Upload Center changes pending icon

Indicates that the file has changes pending upload, because the server could not be contacted. When the server becomes available, the Upload Center will automatically upload these files.

Upload Center upload paused icon

Indicates that the file has changes pending upload, considering uploads to the server have been paused. To upload these files, click Resume Uploads from the toolbar.

Upload Center upload failed icon

Indicates that the file has changes that have failed to upload. You tin can resolve these files past clicking Open to Resolve in the file's Resolve carte du jour.

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Function Upload Center Settings

Display Options

By default, all the available notifications are enabled. Customize which notifications and cached files yous see by selecting or clearing the check boxes for the post-obit options:

  • Show upload failure notifications

  • Show pending upload notifications

  • Prove upload paused notifications

  • Display icon in notification expanse

To acquire more, see Role Document Cache settings.

Cache Settings

  • You can set the maximum number of days to keep files in the Office Document cache by adjusting the Days to go along files in the Part Document Cacheas necessary. Files older than the maximum number of days volition be removed from the cache only when there are no changes pending upload.

  • For users who prefer to work direct with the server, or who are concerned about their privacy, selecting Delete files from the Office Document Cache when they are closed volition automatically delete documents from the enshroud when they are airtight.

    Important:If you have the Delete files from the Office Document Enshroud when they are closed setting selected and you close a file before the upload has finished, y'all will have the option to wait for the upload to finish, save the file to another location or close without saving any changes. Yous will not exist able to let documents remain pending to upload later when the server is available.

  • Yous tin clear the Office Document Cache at any time past clicking Delete cached files.

    Note:Clearing the Part Document Cache by clicking Delete cached files or enabling Delete files from the Office Document cache when they are closed will delete the document content from the cache, merely a listing of files that take been opened is kept in the cache and stored on your figurer.

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Source: https://support.microsoft.com/en-us/office/microsoft-office-upload-center-f08161d9-ab64-4486-af69-7cd30b34df71

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